WinnipegJetsPremium.com is the official website for single-game suite rentals for the Winnipeg Jets. It is specifically designed for premium suite sales, offering luxury suites, premium tickets, and more. This website is operated by the Winnipeg Jets and powered by SuitePro.
Am I buying directly from the team/venue?
Yes. All suites listed for sale on WinnipegJetsPremium.com are directly from the Winnipeg Jets and the venue.
How is my information protected?
Your personal and non-personal information is protected using industry-standard encryption and security measures. Payment information is handled in accordance with PCI DSS, a global standard for securely processing credit card data. For more details, please review our Privacy Policy.
Shopping for a Suite
How do I book a Winnipeg Jets suite?
To book a Winnipeg Jets suite, visit the Reserve Now page and select the game you wish to attend. Available suite options will be displayed, and you can complete your purchase directly online by providing your payment details. Alternatively, you can contact our Premium Seating Department for assistance.
When do I get my tickets after booking a suite?
After your purchase, a Winnipeg Jets representative will reach out to coordinate ticket delivery. All suite tickets will be delivered digitally.
How are my tickets delivered?
All tickets are mobile-only. Upon purchase, you’ll receive access through an online Account Manager, and instructions on how to download your tickets will be provided. Tickets must be presented on your mobile device. It’s recommended to electronically transfer tickets to your suite guests for smooth entry.
Will the suite be private to my group?
Yes. All suites available through WinnipegJetsPremium.com are private and reserved exclusively for your guests.
Are suites ADA accessible?
Yes. All Winnipeg Jets suites are ADA accessible, ensuring a comfortable experience for all guests.
Can I see your purchase terms?
Yes, click here to view the Winnipeg Jets Single Game Suite License Agreement.
Payment
What forms of payment are accepted?
WinnipegJetsPremium.com accepts major credit cards such as Visa, Mastercard, and American Express. For additional payment options please contact a member of our Premium Team.
Is payment required in full?
Yes, full payment is required at the time of booking to secure your suite.
Are there any additional fees?
No, the price listed is the final price. The only additional cost you may encounter is for in-suite catering, which is billed separately.
Refund Policy
Can I cancel my suite reservation?
No, all suite sales are final. For more information on rescheduled or cancelled events, please review our sales terms.
What if my event is postponed or rescheduled?
If your event is postponed, your suite tickets will be valid for the rescheduled date.
What if my event is cancelled?
If the event is cancelled, a refund will be issued to the purchaser.
Planning Your Premium Experience
How and when do I order catering?
Catering is available to purchase at an additional cost in advance of your game. Following your purchase, a Premium Team representative will follow up with more information on the variety of hospitality options available. Advanced ordering is recommended as it provides a wider range of offerings including exclusive products available only to those that order more than 48 hours prior to event night. Should guests choose to forego advance catering, an event day menu is provided in-suite to order throughout your event. Please note: the Event Day Suite Menu is more limited than the Advance Menu and can only be delivered after puck drop. Advance catering orders are due one week prior to your event, unless otherwise noted.
Am I required to purchase catering?
No, catering is optional. Guests are welcome to bring food and drinks from general concessions back to their suite. Outside food and beverages are not permitted.
How much does catering typically cost?
Catering costs vary depending on the type of food and beverage and the number of guests.
Can I purchase additional tickets (also known as Standing Room Only tickets, SROs) for my suite?
Yes, check your suite reservation for additional ticket availability. If SRO tickets are available, you can purchase them before the event by contacting your Jets Suite Representative.
Can I get guest passes for my suite?
Guest passes are not allowed. If you need to accommodate more guests, you will need to purchase Standing Room Only tickets.
What is the child ticket policy for suites?
Children under 2 years old do not require a ticket to enter the venue.
What am I permitted to bring into the suite (and Canada Life Centre)?
For your safety and expedited entry into Canada Life Centre, bag sizes are restricted to 12”x 9” x 5” or smaller which will undergo contactless security screening. For more information, click HERE.
Does my suite ticket give me access to other areas?
Yes, suite tickets offer access to designated VIP areas and exclusive clubs within the arena.
What amenities are included in the suite?
Winnipeg Jets suites come equipped with luxury seating and suite furnishings, HDTVs, and in-suite catering.
Event Day Questions
Where do I find the VIP Entrances?
Your representative will provide information on VIP entrance locations based on your suite and parking details.
When does my suite open?
Suite access begins 2 hours prior to game time.
Can I order food and beverage from my suite during the event?
Yes, your suite will have a dedicated attendant to assist with in-game food and beverage orders. A Gameday Suite Menu will be available in the suite upon arrival.
Do I tip our suite attendant?
Yes, gratuity is customary and appreciated for your suite attendant.
If I have an issue with my suite on event day, who can I contact?
If any issues arise, contact your Jets Suite Representative or arena staff for assistance.
Issues
I'm having trouble booking a suite online. What should I do?